Bay Counseling Services

Reviews about Bay Counseling Services

• Kelly Knapp

  Jul, 13 2018
  ★ ★ ★ ☆ ☆
  Pros. Its local. Theres never any wait. They are always on time or very close to it. Cons. If you just want someone to listen to you while they take your money, this is the place to go. They push appointments to make money even when you dont feel the need for them and wont continue refilling even the mildest of prescriptions without regular visits - even when youve been on the lowest dose steadily for approx a year already and have had postive results during that time. They claim its for 'safety reasons.' Plan on paying your copay every other month to sit on their couch for 3 mins and say Yep everythings fine, just to get approved a refill which is only good for 1-2 more months. Half the time they will ask you to pay your copay at check-in, the other half they will bill you and act like you avoided the payment during your next you call or office visit. If you call the day prior to cancel your appt, plan on still getting a bill or owing extra when you show up for your required next appt. Also, theres no privacy when you check in because the waiting room is the size of a walk-in closet. Staff up front never seems friendly or eager to assist, if anyone is even sitting there when you walk in.

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