Navy Federal Credit Union

Reviews about Navy Federal Credit Union

• Carson Beasley

  Jul, 20 2018
  ★ ★ ★ ☆ ☆
  Staff is always very courtious and expedient. The lobby is always extremely clean. Unfortunatly I was dissapointed with my encounter with the manager Ms. Morman I believe. When conducting business after a day at work, I happened to leave some tracks as she was sweeping. Obviously apologetic I aknowledged that I had made some tracks on her nice clean floor and was met with anamosity with her un-professional responce of "really dude?!". This differs from my usual reception by Navy Federal Employees of Sergaent, sir, or valued customer. I understand your desire to maintain an impeccably clean lobby but please realize not all customer have office jobs and do not belittle customers for using your branch.

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